THE LIGHTLORE PROMISE
Made by hand.
Sent with care.
Clear details about what you receive, how each piece is made, and how we protect it on the way to you.
Materials
Each product's description names the materials used in that piece. Glass color, inclusions and reflections can vary naturally because each form is shaped by hand.
What arrives
Your selected LightLore piece, carefully packed for transit, with a LightLore piece card.
Handmade variation
Each piece is shaped by hand. Small differences in form, color, bubbles and tool marks are part of the making process and make every piece unique.
Processing and delivery
Preparation time is shown on the product page or confirmed for custom work. Once dispatched, delivery typically takes about 7 business days.
Breakage protection
If your piece arrives damaged, contact us with clear photos of the item and packaging. We will replace it at no cost or issue a full refund.
Care instructions
Handle over a soft surface. Avoid drops, impact and sudden temperature changes. Wipe gently with a soft, dry cloth and avoid abrasive cleaners.